Need help?

Our support team is available Monday to Friday 8am to 4pm (GMT+1 time).

Helpline
(+44) 2031 293 603

E-mail
support@comfortpass.travel

Need help?

Our support team is available Monday to Friday 8am to 4pm (GMT+1 time).

Helpline
(+44) 2031 293 603

E-mail
support@comfortpass.travel

Adults: 1

Airport Meet-and-Greet Services

A meet-and-greet is a concierge service in which an agent meets you at a designated point at the airport/arrival gate and provides personalized assistance at every step. The representative will wait for you, carrying a sign with your name, and expedite you through immigration and security checks. At some airports, the service also includes baggage assistance, which can be very convenient if you have heavy luggage.

You can often add access to airport lounges – private spaces where you can relax and enjoy delicious food. Some packages offer assistance with duty-free shopping. Depending on the type of service you select (arrival or departure), you will be accompanied to the departure gate or a transportation vehicle. Our agents know multiple languages, so you will probably get assistance in the language you understand.

Benefits of Using the Meet-and-Greet Services at the Airport

Meet-and-greet service can significantly enhance the travel experience. For example, it reduces stress. Navigating the airport on your own might be difficult, so guidance from a professional agent provides relief and allows you to enjoy your airport journey. You will also be sure you get on time if you have a transit flight.

Fast Track is usually available in different packages, so it will be easy to customize the service. For example, in case of transit flights, when you have to wait for an extended amount of time for your connection, you can add lounge access for an additional fee.

It is also convenient that you can discuss every aspect of your airport travel with the agent, starting from the meeting point. After you book the service, you will get the WhatsApp contact number of your greeter to agree on details. VIP treatment will guarantee that your journey is hassle-free. 

Booking the Meet-and-Greet Services 

You can book the meet-and-greet service on our website up to 10 hours before your trip. It is possible to do this from the comfort of your home. Prepare a working electronic device connected to the internet, flight tickets, and payment means. The procedure is simple and includes such steps:

  • Select the airport from the list.
  • Choose the most suitable package of services. 
  • Provide your personal information and flight details.
  • Cover the fees via an online payment method.
  • Receive the voucher confirming the purchase.

It is that simple. Save the proof of booking onto your mobile device and make a printout. You will be sent more details closer to your travel dates. Keep in mind that to get a full refund, you need to cancel the service at least 24 hours before your flight.

Meet-and-Greet Service vs. Regular Airport Procedures 

Meet-and-greet service accelerates the airport journey, so you can get in and out of the airport in minutes instead of hours. This way, you avoid wasting time in long queues and can relax in lounges, which is especially important for some categories of travelers, for example, elderly passengers.

Avoiding crowds at busy airports eliminates hassle, which enables you to have stress-free travel. If you have little time between connecting flights, transiting may be difficult and confusing if there is a long distance between terminals. Concierge service is a great way to make sure that you won’t get lost and board your subsequent aircraft on schedule.

As you can see, meet-and-greet airport service really outperforms going through regular airport procedures. It may cost more, but it is totally worth it. 

Frequently Asked Questions (FAQs)

What is the meet-and-greet service at the airport?

Meet-and-greet service is a range of facilities that make the travel experience more comfortable. It includes special assistance throughout the customer’s stay at the airport. Passengers may be fast-tracked through security checkpoints and helped with baggage handling, etc.

Are meet-and-greet services available at all airports?

Meet-and-greet service is available only at some airports. You can see if your airport has the facility by typing the IATA airport code in the internal search engine. 

Can the airport meet-and-greet services help with tight layovers?

Airport meet-and-greet services can be extremely advantageous for travelers with tight connecting flights. With Fast Track, you can get through immigration procedures in an expedited way, minimizing wait times. 

When can I book meet-and-greet services?

You can book meet-and-greet services online on our website up to 10 hours before your flight. Note that if you want to cancel the order and receive a refund, you need to resign from the service up to 24 hours before departing.