How to Book Airport Assistance Services for Senior Passengers

Air Travel for the Elderly

Flight assistance for the elderly is very important. The help may include faster check-in, electric mobility aids, medical equipment, special meals, quicker screening procedures, suitable seating, discounts, or other services at the connecting/arrival airport.

If you are an older person, don’t hesitate to contact your airlines and arrange assistance. It’s crucial to feel secure and comfortable during the trip.

Types of Airport Assistance Available for Seniors

Elderly passengers may use the following types of assistance, depending on the airport and airlines:

• Wheelchair services and mobility aids: Seniors who have problems with walking long distances may require wheelchair assistance (or another mobility aid, such as an electric buggy). Most of the airports offer wheelchairs for those who need them.
• Assistance with luggage: Hand luggage or baggage reclaim may be troublesome for seniors to carry. A special assistance team may help those with problems in this case.
• Special seating arrangements: You can contact your airline staff if there’s a need for special assistance regarding seating. Earlier preparations improve the whole airport procedures.
• Help with navigation through the airport: A professional staff member will guide you through the airport, car parks, check-in zones, drop-off points, and inside terminal buildings at your own pace.
• Priority check-in and security screening: If you are over 75 years old, you can use priority checks and security screening. Some delays may be experienced in the case of wearable medical devices or equipment.
• Accessible toilets: The amenities for seniors also include toilets adjusted to the needs of those who have mobility problems.
• Lounge and fast track: It is also good to consider lounge and fast track services. The first one is a special place where you can rest, freshen up, dine, and relax. The second one includes the special assistance of a professional travel agent, who will guide you and help with all the formalities.

When to Request Assistance

You should request help for elders at the airport at least 48 hours before travel. It is important to prepare beforehand to avoid unpleasant situations and surprises. Last-minute requests may be hard to execute, so keep that in mind and think about all the challenges while booking flights.

How to Book Airport Assistance for Seniors

In order to book airport assistance for seniors, you can directly contact the airline by phone or website. You may also seek information through travel agents and tour operators. Search for the details online or go to the assistance desk to know more. Share the required data and prepare for your trip accordingly.

Confirming Assistance Arrangements

It is crucial to get special assistance confirmation to avoid problems on the way. Double-check all the details before the trip and prepare all the necessities. Without proper arrangements, you may expose yourself to more stress. To avoid such circumstances, put emphasis on the preparations and confirm everything earlier. Arrangements are crucial for a hassle-free experience.

Tips for a Smooth Travel Experience

Here you can find some tips to enjoy a smooth travel experience as a senior:

• Remember to get early at the airport to make all the arrangements on time.
• Don’t forget about necessary documents, such as a valid passport and a visa (if necessary).
• Consider travel insurance, as it is helpful in case of emergencies.
• Communicate clearly with staff to avoid misunderstanding.
• Think about additional support options, such as travel companions and flight nurses.

Frequently Asked Questions (FAQs)

What are the types of airport amenities for older people?

There are a lot of amenities for older people at the airport, such as special assistance with luggage, wheelchair services, guidance, accessible toilets, special seating arrangements, and more. You can check the details by contacting the specific airlines or airport staff.

What if I need airport assistance but don’t book it in advance?

It is essential to book the airport assistance services in advance. If you don’t do it, you may not get the required help, so keep that in mind.

Are there age restrictions for requesting senior assistance at the airport?

The offer usually applies to people over 60. Check all available details on the official websites or contact the airline’s staff to see if you qualify for senior assistance.

Can I request special meals as part of the assistance service?

Additional needs, such as special meals, may be requested as a part of the special assistance service. Contact the airlines for more information and explain why such a solution is necessary.

How do I ensure I get a seat with extra legroom?

Those with reduced mobility and other problems may book the extra large room seats online, usually up to 36 hours before the departure. After the process, you will receive an email with confirmation.