Helsinki Vantaa Airport (HEL) - Fast Track services
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Departure - Available packages
Departure (1 available)
Before boarding your flight, you will need to go through several processes such as check-in, security, and boarding at the departure airport.
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ComfortPlus
Includes everything in Comfort, plus added flexibility and support. Great for families or travelers with layovers who want peace of mind.
Dedicated fast‑lane for Security.
Greeter monitors the real-time status of your flight.
Meet and greet curbside and escort from airport entrance until boarding gate.
Assistance through check-in, where applicable.
Access to fast-track immigration counter, where applicable.
Lounge access.
Dedicated one‑to‑one service.
more detailsExact package specification:- Your Personal Assistant will meet and assist you at the passenger drop-off zone
- Provide porter service for baggage handling from curb side to check-in counter
- Escort through security check
- Escort through designated immigration counter
- Escort you to lounge and wait for boarding
- Escort you to the boarding gate
- This service includes Porter assistance for up to 3 bags.
Arrival - Available packages
Arrival (1 available)
Upon arrival at your destination airport, you will disembark the plane and proceed with immigration (for international flights) and customs (if applicable).
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ComfortPlus
Includes everything in Comfort, plus added flexibility and support. Great for families or travelers with layovers who want peace of mind.
Greeter monitors the real-time status of your flight.
Greeter will meet the passenger at the arrivals gate holding the name card.
Passenger is escorted to the fast‑track immigration counter, where available.
Luggage assistance up to two bags.
Dedicated one‑to‑one service.
more detailsExact package specification:- Your Personal Assistant will meet and assist from the moment you arrive at the Arrival gate
- Escort you through designated immigration counter
- Escort to baggage area and assist with baggage handling and collection
- Escort to transportation pick-up point
- This service includes Porter assistance for up to 3 bags.
Transit - Available packages
Transit (1 available)
Services for fast transfers in comfort between flights at the same airport.
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ComfortPlus
Includes everything in Comfort, plus added flexibility and support. Great for families or travelers with layovers who want peace of mind.
Flight monitoring will be done real‑time by the assigned Greeter.
Passenger will be met at the arrival gate of the first flight with a name card for the passenger to identify.
Greeter will assist the passenger with flight check-ins and security checks, if needed.
If you have lounge access, the agent will escort you there else you will be escorted directly to the gate for your next flight.
Personalized meet‑and‑greet at the arrival gate or curbside.
Check-in support for connecting flights.
Help in case of delays or missed connections.
Personal welcome with a name sign by an agent.
Terminal transfer between flights (if applicable).
Coordination with the airport lounge access.
Immediate support during cancellations or delays.
more detailsExact package specification:- Flight monitoring will be done real time by the assigned greeter.
- Passenger will be met at the arrival gate of the first flight with a name card for the passenger to identify.
- Greeter will assist the passenger with flight check-ins and security checks if needed.
- If you have lounge access the agent will escort you there else you will be escorted directly to the gate for your next flight.
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General information about Fast Track at the Helsinki-Vantaa Airport
Fast Track at Helsinki Airport grants the best airport experience to passengers who wish for an unproblematic and stress-free journey. You can count on professional assistance with passport/security controls, luggage, and general guidance. Your greeter will help you with all the procedures at the airport so you can relax and focus on your priorities.
All travelers should consider the Fast Track service, which is very convenient and easy to obtain. Just visit our website, fill in the form with the necessary information, such as name, surname, flight number, etc., pay the fee, and wait for an email with confirmation and a QR code. Then, you will be helped by the agent at the airport.
This is the best alternative for those who want to travel comfortably and conveniently. There is no need to print the Fast Track confirmation; you can simply download it to your mobile device, such as a tablet or a phone. The Helsinki Airport may be crowded, but with assistance, you are worry-free.
Types of Fast Track at the Helsinki International Airport
There are two types of a greeting service for travelers who cherish comfort during the trip:
Arrival Fast Track
The professional assistant will greet you at the airport and help you upon arrival. You will be assisted with immigration control, luggage handling (up to 3 bags), and escorting to the pick-up point. Besides, the agent will inform you about the current situation at the airport and guide you through all the procedures. It is the best option for those who don’t want to worry about the long and chaotic journey.
Departure Fast Track
Thanks to the departure services, you can relax at the airport. The agent will handle your luggage (up to 3 bags), assist you during passport control, monitor the flight, escort you to the lounge/boarding gate, and provide information. It is a very convenient possibility that limits the stress and hassle.
How to use Helsinki Airport Fast Track
All passengers who want to use Fast Track at the Helsinki-Vantaa Airport must book the service online via our website. It is very simple. Just enter the information in the form, cover the fee, and wait for the approval in your email address. Download the confirmation with the QR code on your mobile device and show it to the agent.
After the process, you will be able to enjoy the help at the Helsinki Airport. You don’t need to worry about controls, check-in, luggage, and being lost. Your greeter will help you out with every step of the arrival or departure process. Furthermore, you can resign from the service at least 24 hours before the trip to get a refund and purchase assistance up to 10 hours before the flight.
Requirements
The requirements for the Fast Track service at the Helsinki Airport are not problematic. You need to consider the following points:
- Basic information, such as name, surname, nationality
- Flight details (departure/arrival date, flight number, etc.)
- An active email address and means of online payment
What is more, you need to have all the required documents that will be necessary during border control. Without a valid passport for at least 6 months and a visa (if applicable), you won’t be able to go abroad smoothly. Remember to read all the information before the journey and prepare accordingly.
Children information
Helsinki Airport services can be bought for children and adults. Parents or guardians who travel with kids are advised to obtain assistance, as thanks to it, the journey will be simple and unproblematic. It is a very good solution that limits stress and hassle at the airport. Also, it is possible to book the services online, so you can apply from any part of the world within a few minutes.
What is covered by HEL Fast Track
Arrival Fast Track
- Greetings and meeting at the previously agreed point
- Luggage handling
- Passport and security controls
- Flight monitoring
- Escorting to the lounge/boarding gate
Departure Fast Track
- Warm greetings
- Baggage collection and carrying
- Assistance with controls
- Monitoring the flight
- Escort to the boarding gate/lounge
FAQ
Do I need to buy a separate HEL Fast Track for arrival and departure?
It is required to purchase separate assistance for departure and for arrival when you want to use both services at the Helsinki Airport. To book a professional agent, you must visit our website, enter information in the form, cover the fee, and wait for the confirmation email. Then, download the file to your mobile device.
Where can I meet a Fast Track agent at the Helsinki-Vantaa Airport?
The agent will be waiting at the arrival gate in the case of arrival services and at the passenger drop-off zone in the case of departure. Besides, you will have contact with a concierge via a messaging application, such as WhatsApp. It is a very convenient option.
How long will a Fast Track agent be waiting at the Helsinki Airport?
The agent will be waiting at the HEL Airport as long as you arrive. Help will be granted to all travelers who book the Fast Track regardless of delays (this situation is covered by the services). Thanks to this, there is no need to worry.
Do I need to print my Fast Track to use it at the Helsinki Airport?
Helsinki Airport assistance confirmation doesn’t need to be printed out. You only need a QR code on your mobile device, such as a phone or a tablet. It is a very convenient option, as you don’t need to worry about additional inconveniences.
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5 days a week from 8am to 4pm (GMT+1)
Fast-Track Packages available at Helsinki Vantaa Airport (HEL)
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