London Gatwick Airport (LGW) - Fast Track services
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Departure - Available packages
Departure (2 available)
Before boarding your flight, you will need to go through several processes such as check-in, security, and boarding at the departure airport.
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Fast lane
Separate fast-lane to skip the queue
Fast-track security clearance
more detailsExact package specification:- Fast track of security
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Premium
Includes all ComfortPlus services and upgrades the experience with extra convenience. Perfect for business travelers and those seeking a refined, stress-free airport journey.
Dedicated fast‑lane for Security.
Greeter monitors the real-time status of your flight.
Meet and greet curbside and escort from airport entrance until boarding gate.
Assistance through check-in, where applicable.
Access to fast-track immigration counter, where applicable.
Lounge access.
Dedicated one‑to‑one service.
Dedicated porter service.
Buggy car transfers, on request, where permitted and subject to availability.
more detailsExact package specification:- Personal assistant
- Fast track lane access
- Porter Assistance
- Buggy service
Arrival - Available packages
Arrival (2 available)
Upon arrival at your destination airport, you will disembark the plane and proceed with immigration (for international flights) and customs (if applicable).
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Fast lane
Separate fast-lane to skip the queue
Fast-track security clearance
more detailsExact package specification:- Fast track of security
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Premium
Includes all ComfortPlus services and upgrades the experience with extra convenience. Perfect for business travelers and those seeking a refined, stress-free airport journey.
Greeter monitors the real-time status of your flight.
Greeter will meet the passenger at the arrivals gate holding the name card.
Passenger is escorted to the fast‑track immigration counter, where available.
Luggage assistance up to two bags.
Dedicated one‑to‑one service.
Dedicated porter service.
Buggy car transfers, on request, where permitted and subject to availability.
more detailsExact package specification:- Personal assistant Fast track lane access Porter Assistance Buggy service
Transit - Available packages
Transit (1 available)
Services for fast transfers in comfort between flights at the same airport.
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ComfortPlus
Includes everything in Comfort, plus added flexibility and support. Great for families or travelers with layovers who want peace of mind.
Flight monitoring will be done real‑time by the assigned Greeter.
Passenger will be met at the arrival gate of the first flight with a name card for the passenger to identify.
Greeter will assist the passenger with flight check-ins and security checks, if needed.
If you have lounge access, the agent will escort you there else you will be escorted directly to the gate for your next flight.
Personalized meet‑and‑greet at the arrival gate or curbside.
Check-in support for connecting flights.
Help in case of delays or missed connections.
Personal welcome with a name sign by an agent.
Terminal transfer between flights (if applicable).
Coordination with the airport lounge access.
Immediate support during cancellations or delays.
more detailsExact package specification:- Flight monitoring will be done real time by the assigned greeter.
- Passenger will be met at the arrival gate of the first flight with a name card for the passenger to identify.
- Greeter will assist the passenger with flight check-ins and security checks if needed.
- If you have lounge access the agent will escort you there else you will be escorted directly to the gate for your next flight.
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Benefits of Meet and Greet Services at LGW
By choosing Meet and Greet services, you’re not just saving time; you’re upgrading your entire travel experience.
Here are some of the undeniable perks that come with the service:
Convenience
With a dedicated greeter to handle all airport formalities, your experience becomes effortless. From welcoming you at the gate to navigating fast-track security lanes, every step is handled with precision.
Time-Saving
The service eliminates queues by providing priority access to immigration, security checks, and baggage claims. Imagine more time to relax in a lounge rather than standing in a line.
Stress-Free Travel
Say goodbye to the confusion of busy terminals. From luggage management to escort assistance, the greeters ensure every detail of your airport experience runs smoothly.
Personalized Experience
Whether you’re a business traveler, a family with children, or an elderly passenger needing added care, the services are tailored to your unique travel needs.
Step-by-Step Process of Meet and Greet Services
Departure Services:
- Fast Lane Package:
- Priority access through security lanes.
- Premium Service:
- Personalized guidance from a greeter throughout your airport experience.
- Fast-track lanes for a swift security clearance.
- Assistance with luggage through professional porters.
- Access to buggy services for effortless terminal transfer.
Arrival Services:
- Fast Lane Package:
- Speed through immigration with priority clearance.
- Premium Service:
- Greeting at the arrival gate by a dedicated assistant.
- Guidance through immigration and luggage claim with porter support.
- Buggy service availability for quick navigation.
Transit Services (ComfortPlus Package):
- Real-time flight monitoring by a greeter for seamless transitions.
- Personal greeting at the arrival gate with a customized name card.
- Assistance with luggage handling and next-flight check-ins.
- Escorted transfers directly to a lounge or departure gate.
These services cater to every stage of your airport experience, ensuring efficiency at each step.
Security Features and Peace of Mind
When entrusting someone with sensitive aspects of your travel, security becomes a top priority.
Meet and Greet services at LGW offer professionally trained and vetted personnel to ensure you’re in safe hands.
Fast-track services are designed not just for speed but also for secure transitions.
With strict protocols and coordination, travelers can feel confident knowing their airport process is handled with care and precision.
Who Can Benefit from Meet and Greet Services?
Meet and Greet services are a fantastic option for various types of travelers.
Here’s how it can serve different needs:
- Families with Children or Elderly Travelers: Juggling strollers and suitcases while keeping track of gate numbers? These services make family travel easier with assistance at every step.
- Business Travelers: For professionals on tight schedules, the service ensures a time-efficient and stress-free transition through LGW.
- Passengers with Disabilities: Tailored to provide full assistance, from security processes to terminal transfers, ensuring comfort and ease.
Tips for Booking and Choosing a Meet and Greet Provider
To ensure you have the best experience possible, keep these tips in mind when booking this service at LGW:
- Check for Customizable Packages: Ensure the provider offers a variety of packages (Fast Lane, Premium, ComfortPlus) tailored to your specific travel needs.
- Book in Advance: During peak travel seasons, services can get booked quickly. Plan to secure your spot.
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5 days a week from 8am to 4pm (GMT+1)
Fast-Track Packages available at London Gatwick Airport (LGW)
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