Vienna International Airport (VIE) - Fast Track services
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Departure - Available packages
Departure (2 available)
Before boarding your flight, you will need to go through several processes such as check-in, security, and boarding at the departure airport.
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Fast lane
Separate fast-lane to skip the queue
Fast-track security clearance
more detailsExact package specification:- Fast track of security
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Vip
All Premium services, plus an elite level of care and exclusivity. Ideal for high-profile individuals and those expecting total luxury and discretion.
Dedicated fast‑lane for Security.
Greeter monitors the real-time status of your flight.
Meet and greet curbside and escort from airport entrance until boarding gate.
Assistance through check-in, where applicable.
Access to fast-track immigration counter, where applicable.
Lounge access.
Dedicated one‑to‑one service.
Dedicated porter service.
Buggy car transfers, on request, where permitted and subject to availability.
Exclusive access to dedicated VIP Terminal space with à la carte dining in the lounge, where applicable.
Guides with multiple languages, on request and subject to availability.
Luxury chauffeur-driven car to the tarmac from the terminal, where aerobridge is not connected.
more detailsExact package specification:- Personal VIP advisor
- Premium check-in service and access to exclusive passport and security control
- Individual limousine shuttle to or from the aircraft
- Use of a private lounge for 3 hour
- 5 Luggage per person
- Exclusive access to the VIP Terminal
- drink service
- welcome snack
- al acarte meals
- tax refund
- concierge service
- shower facility
- valet parking
- parking fee
- free rebooking
- option of personal greeting or farewell to passengers directly to the aircraft (4 persons)
Arrival - Available packages
Arrival (1 available)
Upon arrival at your destination airport, you will disembark the plane and proceed with immigration (for international flights) and customs (if applicable).
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Vip
All Premium services, plus an elite level of care and exclusivity. Ideal for high-profile individuals and those expecting total luxury and discretion.
Greeter monitors the real-time status of your flight.
Greeter will meet the passenger at the arrivals gate holding the name card.
Passenger is escorted to the fast‑track immigration counter, where available.
Luggage assistance up to two bags.
Dedicated one‑to‑one service.
Dedicated porter service.
Buggy car transfers, on request, where permitted and subject to availability.
Language assistance, on request and subject to availability.
Exclusive access to dedicated VIP Terminal space with dining in the lounge, where applicable.
Luxury chauffeur-driven car to drive the passenger from airplane to the VIP terminal, where not connected to aerobridge.
more detailsExact package specification:- Personal VIP advisor
- Premium check-in service and access to exclusive passport and security control
- Individual limousine shuttle to or from the aircraft
- Use of a private lounge for 2 hour
- 2 Luggage per person
- Exclusive access to the VIP Terminal
- drink service
- welcome snack
- al acarte meals
- tax refund
- concierge service
- shower facility
- option of personal greeting or farewell to passengers directly to the aircraft (2 persons)
Transit - Available packages
Transit (1 available)
Services for fast transfers in comfort between flights at the same airport.
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ComfortPlus
Includes everything in Comfort, plus added flexibility and support. Great for families or travelers with layovers who want peace of mind.
Flight monitoring will be done real‑time by the assigned Greeter.
Passenger will be met at the arrival gate of the first flight with a name card for the passenger to identify.
Greeter will assist the passenger with flight check-ins and security checks, if needed.
If you have lounge access, the agent will escort you there else you will be escorted directly to the gate for your next flight.
Personalized meet‑and‑greet at the arrival gate or curbside.
Check-in support for connecting flights.
Help in case of delays or missed connections.
Personal welcome with a name sign by an agent.
Terminal transfer between flights (if applicable).
Coordination with the airport lounge access.
Immediate support during cancellations or delays.
more detailsExact package specification:- A dedicated agent will monitor the status of your flight and punctually meet you at the arrival gate with a personalized signage If you need to clear passport control
- the agent will expedite your passage through it You will be swiftly assisted through luggage retrieval
- check-in for your connecting flight and security filter
- should your itinerary require you to comply with any of these procedures In case of any unforeseen issue
- such as a missed connection or a flight cancellation
- the agent will remain at your side and closely assist you with your alternative plans The agent will escort you to the lounge
- if you have access to it
- or all the way to the scheduled gate of your departure flight.
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General information about Vienna International Airport Fast Track service
Fast Track service at the Vienna International Airport is professional and personalized airport assistance. The service is dedicated to VIP passengers both arriving and departing from VIE. If you are a CEO, celebrity, business executive, a woman traveling with an infant, elderly, or a first-time flyer who wishes to be assisted at the airport, this service is totally for you!
One of our representatives will pick you up directly from the aircraft offering a private limousine shuttle. Next, you will be provided with all VIP services aimed at expediting all immigration procedures.
If you depart from Vienna International Airport, you can have access to the VIP lounge, where you can await your flight, enjoying many premium airport services.
Take your stress and worry out, forget about airport hassle, and create the perfect beginning or end to your visit to Austria.
Types of the VIE Fast Track
Depending on your traveling needs at the VIE Airport, you can choose either the Arrival or Departure Fast Track services:
Arrival Fast Track
Choose the Arrival Fast Track if you arrive at the VIE and wish to be assisted by a VIP agent who will greet you, take you directly from the aircraft, and assist you through all the arrival airport procedures.
Departure Fast Track
Book a VIP Departure Fast Track service to depart from VIE Airport without spending long hours in check-in and security control lines. Choose this option if you wish to relax before boarding time by accessing a private lounge and using the VIP Terminal.
How to use VIE Airport’s Fast Track
Choose the appropriate Fast Track for the Vienna International Airport, i.e., either the arrival or departure option, and complete your online booking by providing all personal and travel details and paying the service fee. Shortly after covering the fee and confirming your order, the personalized Fast Track voucher will arrive directly in your email inbox.
On the day of your trip, go to the International Vienna Airport (VIE) and meet your personal VIP agent, who will assist you throughout all airport procedures – whether you have just arrived in Vienna or you need to depart from VIE to reach another destination.
Important: Should your travel plans change at the last moment, you need to know that canceling the Fast Track is possible maximally up to 24 hours prior to the time of the booked service.
Requirements
There are basic requirements that must be met to book the Fast Track for the VIE Airport, including:
- providing basic personal details (name, surname, nationality)
- entering essential travel-related information (flight number, arrival/departure date, etc.)
- having access to a working electronic device with a stable Internet connection
- possessing an active email address
- having access to a valid method of online payment
Note: To ensure smooth entry to Vienna, make sure you have all the required entry documents at hand, including a valid passport/ID card (depending on your nationality).
Children information
The Fast Track service is also available for minor travelers. Please note that they, however, need to travel accompanied by an adult. In case of any doubts, don’t hesitate to contact our support team.
What is covered by Vienna International Airport’s Fast Track
Arrival Services:
- Personal VIP advisor
- Individual limousine shuttle from the aircraft
- Drink service
- Welcome snack
- Al a carte meals
- Tax refund
- Concierge service
- Shower facility
- Option of personal greeting to passengers directly to the aircraft (2 persons)
Departure Services:
- Personal VIP advisor
- Premium check-in service and access to exclusive passport and security control
- Individual limousine shuttle to the aircraft
- Use of a private lounge for 3 hours
- 5 Luggage per person
- Exclusive access to the VIP Terminal
- Drink service
- Welcome snack
- Al a carte meals
- Tax refund
- Concierge service
- Shower facility
- Valet parking
- Free rebooking
- Option of personal farewell to passengers directly to the aircraft (4 persons)
FAQ
Do I need to buy a separate Fast Track facility at the Vienna International Airport for arrival and departure?
Yes. Whether you need to book the Fast Track services on arrival in Vienna or when you depart from VIE Airport, a separate facility must be booked. If you wish to be assisted by a personal agent both upon your arrival and departure from Vienna, make sure to book two separate services.
Where can I meet my Fast Track agent at the VIE Airport in Austria?
Your VIP Fast Track Agent will greet you at the Vienna International Airport as soon as your flight arrives (Arrival Fast Track) or at the airline check-in (Departure Fast Track). There’s no need to worry that you won’t find your agent, as they will be holding a placard with your name. Also, you can contact them via WhatsApp anytime you have some questions or problems locating them at the airport.
How long will a Fast Track agent be waiting at the Vienna Airport?
Once booking the Fast Track Vienna service, you should know that the VIP personal agent is obliged to wait for you at the airport as long as it is necessary, i.e., until your flight finally arrives in Vienna. If you use the Departure Fast Track service, make sure to arrive at the airport on time, i.e., the time you previously agreed with the agent.
Do I need to print my Fast Track to use it at VIE Airport?
The VIE Fast Track voucher can be displayed on your smartphone, so you don’t need to print it out and carry a physical copy with you to the airport.
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5 days a week from 8am to 4pm (GMT+1)
Fast-Track Packages available at Vienna International Airport (VIE)
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