Edmonton International Airport (YEG) - Fast Track services
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Departure - Available packages
Departure (1 available)
Before boarding your flight, you will need to go through several processes such as check-in, security, and boarding at the departure airport.
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Premium
Includes all ComfortPlus services and upgrades the experience with extra convenience. Perfect for business travelers and those seeking a refined, stress-free airport journey.
Dedicated fast‑lane for Security.
Greeter monitors the real-time status of your flight.
Meet and greet curbside and escort from airport entrance until boarding gate.
Assistance through check-in, where applicable.
Access to fast-track immigration counter, where applicable.
Lounge access.
Dedicated one‑to‑one service.
Dedicated porter service.
Buggy car transfers, on request, where permitted and subject to availability.
more detailsExact package specification:- Monitor flight status and notify client(s) of flight timeliness or updates
- -Printing off boarding passes for client(s) unless a passport needs to be shown at the airport
- -Concierge coordinates with the driver as to where to drop off the client curbside
- -Concierge greets the client(s) at designated point of arrival and assist with luggage and check-in process
- -Concierge will expedite through security if possible (not always an option Due to Covid)
- -Escort directly to gate and arrange pre-boarding of flight (if possible) -Continuous contact with family friend or travel agent with updated travel details
- -Assistance during a flight cancellation or delay
Arrival - Available packages
Arrival (1 available)
Upon arrival at your destination airport, you will disembark the plane and proceed with immigration (for international flights) and customs (if applicable).
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Premium
Includes all ComfortPlus services and upgrades the experience with extra convenience. Perfect for business travelers and those seeking a refined, stress-free airport journey.
Greeter monitors the real-time status of your flight.
Greeter will meet the passenger at the arrivals gate holding the name card.
Passenger is escorted to the fast‑track immigration counter, where available.
Luggage assistance up to two bags.
Dedicated one‑to‑one service.
Dedicated porter service.
Buggy car transfers, on request, where permitted and subject to availability.
more detailsExact package specification:- Monitor flight status and notify client(s) of flight timeliness or updates -Coordinate pick up location of the passenger with the driver
- -Concierge will greet client(s) outside of customs/immigration in the arrivals hall. Due to security reasons no one besides Airline staff is allowed in the secured areas of the arrival hall
- -Assistance with luggage that has been pre-collected by client(s) prior to exiting customs (baggage claim area is located inside of customs so we cannot assist with luggage collection)
- -Continuous contact with family friend or travel agent with updated travel details
- -Escort client to selected transportation service
Transit - Available packages
Transit (1 available)
Services for fast transfers in comfort between flights at the same airport.
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ComfortPlus
Includes everything in Comfort, plus added flexibility and support. Great for families or travelers with layovers who want peace of mind.
Flight monitoring will be done real‑time by the assigned Greeter.
Passenger will be met at the arrival gate of the first flight with a name card for the passenger to identify.
Greeter will assist the passenger with flight check-ins and security checks, if needed.
If you have lounge access, the agent will escort you there else you will be escorted directly to the gate for your next flight.
Personalized meet‑and‑greet at the arrival gate or curbside.
Check-in support for connecting flights.
Help in case of delays or missed connections.
Personal welcome with a name sign by an agent.
Terminal transfer between flights (if applicable).
Coordination with the airport lounge access.
Immediate support during cancellations or delays.
more detailsExact package specification:- Flight monitoring will be done real time by the assigned greeter.
- Passenger will be met at the arrival gate of the first flight with a name card for the passenger to identify.
- Greeter will assist the passenger with flight check-ins and security checks if needed.
- If you have lounge access the agent will escort you there else you will be escorted directly to the gate for your next flight.
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5 days a week from 8am to 4pm (GMT+1)
Fast-Track Packages available at Edmonton International Airport (YEG)
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