Who we are
ComfortPass launched in 2023 to make the hardest hour of a trip easier: the one spent inside an airport. It runs on infrastructure that goes back much further, a travel-logistics business and seven years working directly with RTG, the airport-services network behind every Meet & Greet, lounge, and transfer we sell.
What we do
Today ComfortPass sells six things, everywhere our partners operate: Meet & Greet, airport lounge access, private transfers, sleeping pods, baggage delivery, and VVIP handling. All of it is bookable in 8 languages and confirmed against real, live inventory rather than a fixed price list.
Where we work
Our operations and our product/engineering teams sit in different time zones on purpose.
Our operations team is based in Dubai, under RTG FZE (Mazaya Center, Ground Floor, Sheikh Zayed Road, Dubai, United Arab Emirates), in the same time zone as many of our busiest airports. That means escalations, day-of changes, and coordination happen in real time, not the next morning.
The product and the platform itself are built and maintained by International Visa Service sp. z o.o. sp.k. (Poland, VAT ID PL9542766476), registered at ul. Graniczna 29, 40-017 Katowice, Poland (KRS 0000623079, REGON 364718356).
Our airport-services partner
Our relationship with RTG FZE goes back to 2019, years before ComfortPass itself existed. RTG FZE is the network that actually staffs the Meet & Greet agents, lounges, and transfer fleets we sell today. When you book with us, RTG FZE is who shows up at the gate.
The people behind it
Łukasz Koszyk is Head of Business Development at International Visa Service, the company behind Evisa Express and ComfortPass.
He has worked in the travel-services industry for 9 years and specializes in:
- airport Meet & Greet services
- airport transfers
- airport passenger assistance
- visa and eVisa services
- international travel documentation
- travel-service partnerships
At ComfortPass, he works directly with airport-service providers and supports the development of services available at nearly 1,000 airports worldwide.
He has direct operational and commercial experience working with airport-service providers and manages a team of 20 travel and visa specialists.
Professional training and certifications
Verification: alison.com/verify/fb96799ddf
Łukasz reviews ComfortPass content related to:
- airport services
- passenger assistance
- airport procedures
- travel documentation
Łukasz reviews selected ComfortPass guides related to airport services and travel documentation.
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