London Heathrow Airport (LHR) - Fast Track services
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Departure - Available packages
Departure (2 available)
Before boarding your flight, you will need to go through several processes such as check-in, security, and boarding at the departure airport.
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ComfortPlus
Includes everything in Comfort, plus added flexibility and support. Great for families or travelers with layovers who want peace of mind.
Dedicated fast‑lane for Security.
Greeter monitors the real-time status of your flight.
Meet and greet curbside and escort from airport entrance until boarding gate.
Assistance through check-in, where applicable.
Access to fast-track immigration counter, where applicable.
Lounge access.
Dedicated one‑to‑one service.
more detailsExact package specification:- Personal assistant
- Fast track lane access
- Baggage assistance (2 pieces per service)
- Buggy based on availability
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Premium
Includes all ComfortPlus services and upgrades the experience with extra convenience. Perfect for business travelers and those seeking a refined, stress-free airport journey.
Dedicated fast‑lane for Security.
Greeter monitors the real-time status of your flight.
Meet and greet curbside and escort from airport entrance until boarding gate.
Assistance through check-in, where applicable.
Access to fast-track immigration counter, where applicable.
Lounge access.
Dedicated one‑to‑one service.
Dedicated porter service.
Buggy car transfers, on request, where permitted and subject to availability.
more detailsExact package specification:- Personal assistant
- Fast track lane access
- Porter Assistance
- Buggy service
Arrival - Available packages
Arrival (2 available)
Upon arrival at your destination airport, you will disembark the plane and proceed with immigration (for international flights) and customs (if applicable).
-
ComfortPlus
Includes everything in Comfort, plus added flexibility and support. Great for families or travelers with layovers who want peace of mind.
Greeter monitors the real-time status of your flight.
Greeter will meet the passenger at the arrivals gate holding the name card.
Passenger is escorted to the fast‑track immigration counter, where available.
Luggage assistance up to two bags.
Dedicated one‑to‑one service.
more detailsExact package specification:- Personal assistant
- Fast track lane access
- Porter Assistance
- Buggy service based on availability
-
Premium
Includes all ComfortPlus services and upgrades the experience with extra convenience. Perfect for business travelers and those seeking a refined, stress-free airport journey.
Greeter monitors the real-time status of your flight.
Greeter will meet the passenger at the arrivals gate holding the name card.
Passenger is escorted to the fast‑track immigration counter, where available.
Luggage assistance up to two bags.
Dedicated one‑to‑one service.
Dedicated porter service.
Buggy car transfers, on request, where permitted and subject to availability.
more detailsExact package specification:- Personal assistant
- Fast track lane access
- Porter Assistance
- Buggy service
Transit - Available packages
Transit (1 available)
Services for fast transfers in comfort between flights at the same airport.
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ComfortPlus
Includes everything in Comfort, plus added flexibility and support. Great for families or travelers with layovers who want peace of mind.
Flight monitoring will be done real‑time by the assigned Greeter.
Passenger will be met at the arrival gate of the first flight with a name card for the passenger to identify.
Greeter will assist the passenger with flight check-ins and security checks, if needed.
If you have lounge access, the agent will escort you there else you will be escorted directly to the gate for your next flight.
Personalized meet‑and‑greet at the arrival gate or curbside.
Check-in support for connecting flights.
Help in case of delays or missed connections.
Personal welcome with a name sign by an agent.
Terminal transfer between flights (if applicable).
Coordination with the airport lounge access.
Immediate support during cancellations or delays.
more detailsExact package specification:- Flight monitoring will be done real time by the assigned greeter.
- Passenger will be met at the arrival gate of the first flight with a name card for the passenger to identify.
- Greeter will assist the passenger with flight check-ins and security checks if needed.
- If you have lounge access the agent will escort you there else you will be escorted directly to the gate for your next flight.
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General information about the London Heathrow Airport Fast Track
London Heathrow Airport’s Fast Track on arrival or departure is a service that makes your journey unproblematic and ensures a pleasant start or end of your visit to London. As we all know, airports can sometimes be challenging to navigate, especially if you are at London Heathrow, the biggest airport in the United Kingdom and the entire Europe.
Book the Fast Track service instead of wasting your time standing in long queues and looking for your gate. Save the hassle of waiting at LHR and avoid any other potential difficulties you may face while awaiting your departure flight or after arriving at London Heathrow.
A Fast Track agent will welcome you at the airport, holding a sign with your name. Next, you will be accompanied through the entire immigration process, including check-in, luggage assistance, showing the way, etc.
Book the LHR Fast Track service and gain a hassle-free airport experience. Let a special agent assist you from the moment you enter the airport until you board your flight.
Types of LHR Fast Track
Depending on your travel needs, i.e., whether you arrive at London Heathrow Airport or it is the airport of your departure, you can book one of the following Fast Track options:
Arrival Fast Track
Book the Arrival Fast Track if you wish to be greeted by an agent once you arrive at London Heathrow. The agent will meet you at the arrival hall and assist you through the entire procedure until you get into a car/bus or any other transportation mode or board a flight (if you continue your journey by plane).
Departure Fast Track
Choose the LHR Departure Fast Track service if you wish to be assisted by an agent through the departure procedure. Meet your agent at the airline check-in and let them accompany you until boarding your flight.
How to use Fast Track at the London Heathrow Airport
Choose Fast Track for arrival or departure, enter all the required details, and cover the service fee (the fee may depend on the selected package). Once you successfully complete your order, a personalized voucher will be delivered to you via email. Do remember to download it on your mobile phone or make a printed copy.
Meet your individual Fast Track agent at London Heathrow Airport at the previously agreed meeting point and let your agent fully handle all immigration procedures.
Important: You can book the London Heathrow Airport’s Fast Track service 10 hours (at the latest) before arriving at the airport. Should you need to resign from the service, you can cancel the order up to 24 hours before your flight departs.
Requirements
Customers who wish to book a London Heathrow Airport’s Fast Track need to have the following ready:
- basic personal data such as name, surname, nationality, etc.
- travel information such as flight number, arrival/departure date
- any electronic device connected to the Internet
- a valid means of online payment
- an active email address
Also, make sure to take your valid passport or ID card to ensure a hassle-free journey and entry to your final destination.
Children information
If you travel with kids, most likely, you will need to book a separate Fast Track service for them. To avoid a problem, please contact us before placing an order. Depending on your child’s age, the requirements may differ.
What is covered by the LHR Airport’s Fast Track service
Arrival Service:
- Personal assistance of a dedicated agent
- Fast track lane access
- Porter assistance
- Buggy service (based on availability)
Departure Service:
- Personal assistance of a dedicated agent
- Fast track lane access
- Luggage assistance (2 pieces per service)
- Buggy service (based on availability)
FAQ
Do I need to buy a separate LHR Fast Track for arrival and departure?
– for arrival at London Heathrow Airport or departure from the LHR. A separate LHR Fast Track must be booked for arrival and departure if you wish to take advantage of both Fast Track options.
Where can I meet a Fast Track agent at Heathrow Airport (LHR) in London?
How long will a Fast Track agent wait at the London Heathrow Airport?
Do I need to print my Fast Track to use it at London Heathrow?
Prefer email? Reach us at
5 days a week from 8am to 4pm (GMT+1)
Fast-Track Packages available at London Heathrow Airport (LHR)
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See what our customers are saying about us
