Luxembourg-Findel International Airport (LUX) - Fast Track services
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Departure - Available packages
Departure (1 available)
Before boarding your flight, you will need to go through several processes such as check-in, security, and boarding at the departure airport.
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Premium
Includes all ComfortPlus services and upgrades the experience with extra convenience. Perfect for business travelers and those seeking a refined, stress-free airport journey.
Dedicated fast‑lane for Security.
Greeter monitors the real-time status of your flight.
Meet and greet curbside and escort from airport entrance until boarding gate.
Assistance through check-in, where applicable.
Access to fast-track immigration counter, where applicable.
Lounge access.
Dedicated one‑to‑one service.
Dedicated porter service.
Buggy car transfers, on request, where permitted and subject to availability.
more detailsExact package specification:- Monitor flight status and notify client(s) of flight timeliness or updates
- -Printing off boarding passes for client(s) unless a passport needs to be shown at the airport
- -Concierge coordinates with the driver as to where to drop off the client curbside
- -Concierge greets the client(s) at designated point of arrival and assist with luggage and check-in process
- -Concierge will expedite through security if possible (not always an option Due to Covid)
- -Escort directly to gate and arrange pre-boarding of flight (if possible)
- -Continuous contact with family
- friend
- or travel agent with updated travel details
- -Assistance during a flight cancellation or delay
Arrival - Available packages
Arrival (1 available)
Upon arrival at your destination airport, you will disembark the plane and proceed with immigration (for international flights) and customs (if applicable).
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Premium
Includes all ComfortPlus services and upgrades the experience with extra convenience. Perfect for business travelers and those seeking a refined, stress-free airport journey.
Greeter monitors the real-time status of your flight.
Greeter will meet the passenger at the arrivals gate holding the name card.
Passenger is escorted to the fast‑track immigration counter, where available.
Luggage assistance up to two bags.
Dedicated one‑to‑one service.
Dedicated porter service.
Buggy car transfers, on request, where permitted and subject to availability.
more detailsExact package specification:- Monitor flight status and notify client(s) of flight timeliness or updates
- -Coordinate pick up location of the passenger with the driver
- -Concierge will greet client(s) outside of customs/immigration in the arrivals hall. Due to security reasons no one besides Airline staff is allowed in the secured areas of the arrival hall. -Assistance with luggage that has been pre-collected by client(s) prior to exiting customs (baggage claim area is located inside of customs so we cannot assist with luggage collection)
- -Continuous contact with family friend or travel agent with updated travel details
- -Escort client to selected transportation service
Transit - Available packages
Transit (1 available)
Services for fast transfers in comfort between flights at the same airport.
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ComfortPlus
Includes everything in Comfort, plus added flexibility and support. Great for families or travelers with layovers who want peace of mind.
Flight monitoring will be done real‑time by the assigned Greeter.
Passenger will be met at the arrival gate of the first flight with a name card for the passenger to identify.
Greeter will assist the passenger with flight check-ins and security checks, if needed.
If you have lounge access, the agent will escort you there else you will be escorted directly to the gate for your next flight.
Personalized meet‑and‑greet at the arrival gate or curbside.
Check-in support for connecting flights.
Help in case of delays or missed connections.
Personal welcome with a name sign by an agent.
Terminal transfer between flights (if applicable).
Coordination with the airport lounge access.
Immediate support during cancellations or delays.
more detailsExact package specification:- Flight monitoring will be done real time by the assigned greeter.
- Passenger will be met at the arrival gate of the first flight with a name card for the passenger to identify.
- Greeter will assist the passenger with flight check-ins and security checks if needed.
- If you have lounge access the agent will escort you there else you will be escorted directly to the gate for your next flight.
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General information about Fast Track at the Luxembourg Airport
Luxembourg Airport Fast Track is a special service for travelers who want to have a smooth, comfortable, and time-saving airport experience.
Exclusive Fast Track services are available at the LUX Airport for arrival and departure and include assistance from an expert agent who will greet you, help with luggage, expedite through security, and escort you to the gate or selected transportation vehicle. We also will keep up with flight updates and provide assistance if your flight is canceled or delayed.
Order Fast Track service for the Luxembourg Airport via a quick and straightforward process. Enter your personal and flight details, complete the payment, and download the approval to your mobile device. Relax and focus on your trip while your agent will take care of all the airport hassle.
Types of Luxembourg Airport Fast Track
Based on what your travel plans are, you may choose to buy both Arrival and Departure Fast Track services for the LUX Airport or purchase only one of them. You can review the description of each service below.
Arrival Fast Track
Arrival Luxembourg Airport Fast Track services include monitoring the flight status and notifying you of flight timeliness or updates. We will coordinate your pick-up location with the driver and greet you in the arrivals hall outside of customs/immigration – only airline staff is allowed in the secured areas. Since the baggage claim area is inside of customs, we cannot assist with luggage collection. However, we can help you with luggage pre-collected prior to exiting customs. Finally, we will escort you to the selected transportation service.
Departure Fast Track
We will inform you in case of any changes in the flight schedule and take care of boarding passes unless a passport needs to be shown at the LUX Airport. We coordinate with the driver and greet you at the agreed point. You will get help with luggage and the check-in process and be expedited through security. You will be accompanied directly to the gate and through the pre-boarding of the flight.
How to use LUX Airport Fast Track
Fast Track for the Luxembourg Airport can be booked online through a few simple steps. Just visit our website, select the necessary service (arrival or departure), and provide the necessary information of yours (personal, contact, and flight details). Then, cover the fees using any of the available online payment options and await the confirmation. The voucher will be sent to your inbox as a PDF document.
Save the LUX Fast Track voucher to your electronic device and show it at the airport. You should meet the agent at the arranged place. Fast Track VIP services will make airport procedures less stressful – our professional representative will help you with luggage, fast-track you through security and check-in (when departing), and escort you to the vehicle/boarding gate.
Note: You are able to book the Fast Track service at the Luxembourg Airport up to 10 hours before your travel and get a refund up to 24 hours before the departure.
Requirements
To order the Luxembourg Airport Fast Track services and get through airport procedures in a simplified and speedier way, you need to meet certain requirements:
- have a working smartphone, laptop, tablet, or PC
- have a stable internet connection (Wi-Fi, mobile, or hardwired internet)
- hold valid means of online payment
- have an active email address
- hold a valid passport (that stays effective for a minimum 6 months) or ID card, as well as other necessary entry documents
Children information
The Fast Track service for the LUX can be obtained for travelers of any age, children included. You must book service for each member of your family separately, and fees may differ based on the child’s age.
Important: Minors are not allowed to travel on their own. They must be accompanied by parents or guardians.
FAQ
Do I need to buy a separate Fast Track for arrival at the Luxembourg Airport and departure from it?
Where can I meet a Fast Track agent at the LUX Airport?
How long will a Fast Track agent be waiting at the Luxembourg Airport?
– knowing your flight number, we can monitor any changes and will be informed in case of any delays.
Do I need to print my Fast Track to use it at the LUX?
– a smartphone or tablet you bring to the Luxembourg Airport. While a paper copy is not obligatory, you can still prepare it to keep calm if your device’s battery lets you down.
Prefer email? Reach us at
5 days a week from 8am to 4pm (GMT+1)
Fast-Track Packages available at Luxembourg-Findel International Airport (LUX)
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