Penang International Airport (PEN) - Airport Lounge services
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Before boarding your flight, you will need to go through several processes such as check-in, security, and boarding at the departure airport.
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Services for arrival are currently unavailable.
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General information about the PEN Lounge at Penang Airport
The Penang International Airport in Malaysia offers a premium service that aims to facilitate the travel experience of every passenger. The PEN Lounge is an exclusive feature providing travelers with various amenities at the airport, such as complimentary refreshments and a stable Wi-Fi connection.
You can easily make a booking for the Penang Airport Lounge online. You can find all the information about the registration process on our website. To purchase this airport feature, fill out the special form with relevant data and pay for the service. Once you are done, check your e-mail for more details. For an extra fee, you will be able to truly relax before your domestic flight or international departure. The VIP service can make you feel like a celebrity, enjoying exclusive treatment at the airport.
The Penang International Airport offers two lounges under the name Plaza Premium Lounge. One of them is designed for international departure, and the other for domestic departure.
How to buy lounge services for PEN Airport
To buy the exclusive lounge for the Penang Airport, you should complete the suitable registration form. We will ask you to provide only the most crucial personal data and contact details (e-mail address, phone number). Then, you must cover the fee using your credit card, debit card, or bank transfer.
It is a great idea to buy the lounge access as an addition to the Fast Track purchase.
When you are done, remember to check your e-mail address regularly (including the SPAM folder). We will send you the payment confirmation and a code, which serves as an entry pass to the lounge. You will receive more information concerning the location and working hours of the lounge. We recommend preparing two documents before proceeding with the registration process: a passport with a validity of at least 6 months and a flight ticket. No supporting documentation is needed.
On arrival at the Penang International Airport, pass the standard security procedures (customs check, passport control). Only then will you be allowed to enter the Departure Area and access PEN Lounges. Remember that officers supervising the premium lounge may ask for your documents once again.
NOTE: You can only receive a full refund if you cancel your order at least 48 hours before arrival.
Facilities of lounges at Penang International Airport
By booking your stay at the Penang Intl. Airport Lounge, you can rest assured you will have a great time at the airport. The service provides you with many amenities to make your trip convenient.
Available facilities:
- Regular updates on departures
- Access for disabled travelers
- Newspapers and magazines
- Snacks, drinks, alcohol
- Digital Card accepted
- Television and Wi-Fi
- Separate quiet zone
- Air conditioning
For an additional charge, you may use the shower amenities in the lounge at Penang Airport (PEN). However, this facility is not always available for travelers. You can ask about it before the flight.
NOTE: Smoking is strictly forbidden in the entire area of the lounge.
What are the benefits of using PEN Lounge
- Visit the premium lounge area and allow yourself to enjoy a rejuvenating rest.
- Lay back in the cozy seats and read a few magazines or watch some TV channels.
- Taste one of the prepared meals, grab a snack, or get a drink at the rich buffet.
- For a small fee, visit the restroom to use a shower and freshen up before the trip
- Provide the best service for your entire family – kids are welcome in the lounge.
- Book access to the lounge in just a few clicks – everything is done online.
FAQ
What is a Penang International Airport Lounge?
The Penang International Airport Lounge is an exclusive feature that provides a number of amenities for passengers. Entry to the lounge may be granted to every traveler passing through the airport. With this extra feature, your stay at the airport can turn into an unforgettable experience.
What facilities does the airport lounge at PEN offer?
Staying at one of the lounges available at the Penang Intl. Airport, you can enjoy various amenities. Some of them include free snacks and beverages, fast Internet connection, charging stations, television with channels in different languages, and clean showers.
How can I buy lounge access for Penang Airport?
The online lounge booking for the PEN is quite convenient. First, you must provide your personal data in the registration questionnaire – this data is essential for successful processing. Then, pay the respective amount for entry to the lounge. More information will be sent to you via e-mail.
Can children use the PEN Airport Lounge?
Yes, children are allowed to stay in the lounge at the Penang Airport as long as they are accompanied by an adult (parent or guardian). If the child is less than 2 years old, they may stay in the lounge for free.
Are there showers at the PEN Lounge?
Yes, the shower facility is available at the PEN Airport Lounge. If you would like to use it to refresh before the flight, an additional charge may be imposed.
What are the working hours of Penang Airport Lounge?
The exact opening hours of the chosen lounge at the Penang International Airport will be sent to your e-mail address. This way, you can be sure they are up to date.
Prefer email? Reach us at
5 days a week from 8am to 4pm (GMT+1)
Airport Lounge access available at Penang International Airport (PEN)
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