Fast Track for the Cardiff Airport (CWL)

General information about Fast Track at the Cardiff Airport

Cardiff Airport Fast Track is an assistance service that allows travelers to have a comfortable and convenient experience and a more pleasant air travel overall.

Whether you are a frequent traveler or a first-time tourist, airport procedures can be stressful and confusing. CWL Fast Track services enable to put all the hassle on professional agents while the traveler can relax and focus on their trip.

Experienced representatives will greet you, fast-track you through passport control, check-in, and security, assist with duty-free shopping, and escort you to the transportation vehicle or the gate.

To order the Fast Track at the Cardiff Airport online, you just need to fill out some data, cover the fees, and receive a confirmation over email. Save it onto your electronic device, meet your personal agent at the agreed place, and relax while a professional assists you and takes care of all the procedures.

Types of Cardiff Airport Fast Track 

Depending on your itinerary, whether you arrive at the Cardiff Airport or plan a departure from it, you can order one of the Fast Track options below:

Arrival Fast Track

Our representative greets passengers at the aircraft door as soon as they arrive. A CWL Airport Fast Track agent will be holding your name sign so you can recognize them right away. You will get assistance with passport and immigration controls and will be guided to the vehicle/bus/transfer.

Departure Fast Track

Our employees will meet passengers with a porter at the agreed place at the Cardiff Airport. You will be provided assistance to and from check-in, security control via a fast track lane, and, finally, will be accompanied to the gate. You will also get assistance if any of your purchases require a refund of VAT. Until you depart, the Fast Track agent takes care of your every step.

What is covered by the Fast Track facility at the CWL Airport

Check the list of services covered by CWL Fast Track.

Arrival Service:

• Meet & Greet
• Escort through immigration/passport control
• Assistance till car/bus/transfer

Departure Service:

• Meet & Greet
• Fast track through check-in, airport security control
• Assistance with duty-free shopping
• Buggy service (based on availability)
• Escort to the gate

How to use CWL Airport Fast Track 

In order to reserve your spot for Fast Track services at the Cardiff Airport, you need to choose the desired option (arrival or departure Fast Track), enter the requested details, and complete the payment online. Once your voucher for VIP services is approved, you will receive a confirmation document. You must download it to the device you are bringing to the CWL Airport. Additionally, you can make a paper copy if you’d like to.

At the Cardiff Airport, you must look for our agent – they will be holding a special sign with your name. Follow their guidelines and pass all the airport procedures with ease and convenience. You will get personal assistance throughout your entire presence at the airport. Should you have any questions, you can contact the Fast Track agent via WhatsApp before your trip.

Important: Booking the Fast Track VIP services for the Cardiff Airport is possible up to 10 hours before arriving at the airport. A refund is available up to 24 hours before the planned journey.

Requirements

To use the Fast Track scheme at the Cardiff Airport, you need to comply with certain requirements, presented below:

• you must provide basic personal data (such as name, surname, nationality), flight information (such as flight number, arrival/departure date), and contact details (such as your phone number and active email address)
• you need to have an electronic device with a stable internet connection
• you must hold a valid passport or ID card as well as other mandatory documents for the country you enter (such as a valid visa, vaccination certificate, etc.)
• you have access to valid means of online payment

Children information

Personalized airport assistance can be very useful if you are traveling with children. When purchasing a Cardiff Airport Fast Track Pass, you must buy VIP service for each member of your family separately, including children. Note that minors cannot travel on their own; they must be accompanied by an adult guardian.

FAQ

Do I need to buy a separate CWL Fast Track for arrival and departure?

Yes. If you want to use both CWL Airport Fast Track services, you need to book each option separately since they are presented on the website as different products. Review the description of our services and book Fast Track Pass online within minutes.

Where can I meet a Fast Track agent at the Cardiff Airport in Wales?

All the details regarding your trip will be discussed with your CWL Fast Track agent beforehand. There will be an agreed meeting point where you should meet the agent – they will carry an identifying signage so you will know exactly which person to approach.

How long will a Fast Track agent wait at the CWL Airport?

A Cardiff Airport Fast Track service does not have an expiry period and allows for some flexibility – if your flight is delayed, you should notify your agent, and they will wait for you until you arrive. Stay in touch so we can provide VIP services even in case of emergency situations.

Do I need to print my Fast Track to use it at the CWL?

A paper copy of the Fast Track Pass is not mandatory at the Cardiff Airport: you can just save a digital voucher onto your mobile device (the one you bring to the airport). Still, you can additionally prepare a paper copy if you worry that your electronic device charge may be low.