Fast Track for the Hong Kong International Airport (HKG)

General information about the Hong Kong International Airport Fast Track

Fast Track at the Hong Kong International Airport is a premium service that will allow you to enjoy a smooth and pleasant airport experience at one of the busiest airports in the world. Choose Fast Track services to ensure the quickest arrival or the smoothest departure from the HKG.

One of our professional Fast Track agents will meet you and assist in speeding up all the airport procedures, providing you help from the moment you enter the airport until you board the flight (Departure Fast Track) or meet a driver to continue your journey in Hong Kong (Arrival Fast Track).

Book the Hong Kong Airport’s Fast Track services and forget about all the stress that can accompany you when traveling to a foreign country for the first time. Let a professional agent assist you through all the hassles of the Chek Lap Kok International Airport and save time and energy for exploring Hong Kong.

Types of HKG Fast Track

Arrival Fast Track

Book the Fast Track service for arrival in Hong Kong and let yourself be assisted by an English-speaking agent who will meet you near the air bridge. The agent will provide you with full airport support, guiding you through all airport formalities, including health, passport, or visa control. The service will also include an escort to the luggage and customs. The agent will also help you find a driver, limo, or taxi to get to the city and continue your journey.

Departure Fast Track

Choose the Fast Track services for departure from Chek Lap Kok Airport if you wish to be assisted through all the airline check-in and immigration procedures from the very first steps into the airport. The agent will take you to your airline lounge and accompany you until boarding time at your departure gate.

What is covered by HKG Airport’s Fast Track service

Arrival Services:

• Greet by a personal agent with a welcome placard at the arrival gate
• Escort through the designated immigration counter
• Escort to the luggage area and luggage collection assistance
• Escort to transportation pick-up point
• Porter service (included in the gold package)

Departure Services:

• Greet by a personal assistant at the dedicated meeting point at the airport
• Airport formalities and security clearance assistance
• Escort to luggage collection, airport lounge, and departure gate
• Porter service (included in the gold package)

How to use the Fast Track facility at the HKG Airport

If you wish to book the HKG Airport’s Fast Track services, choose one Fast Track type (arrival/departure) and enter all the details necessary to complete your booking. Next, cover the processing fee using one of the available methods of online payment. Once your order is completed, you will receive a confirmation email with your Fast Track voucher. You can print it out or/and save it on your mobile phone.

On the day of your trip, go to Chek Lap Kok Airport and meet your personal Fast Track agent at a designated meeting point. If you arrive at HKG Airport, it will be the arrival gate; if you depart from HKG Airport, it will most likely be the airline check-in.

Your agent will assist you from meeting at the airport until you board the flight to another country (departing services) or get into a car/taxi to continue your journey in Hong Kong (arrival services).

Requirements

If you plan to book the meet and greet service at the Hong Kong International Airport, you should prepare the following:

• your personal details as well as travel-related information (name, surname, flight no., date of arrival/departure, etc.)
• a smartphone/tablet/PC/laptop connected to the Internet
• an active and frequently used email address
• a valid method of online payment

Note: Do remember that to enter Hong Kong, you may need to present certain entry documents, including your valid passport and visa. Make sure to get familiar with all entry requirements before your journey starts.

Children information

Children can also use the Fast Track services at the Chek Lap Kok Airport in Hong Kong. Minors aged under 24 months can enjoy free of charge Fast Track access when accompanied by a paying adult. For minors over 24 months, a separate fee is charged.

FAQ

Do I need to buy a separate Fast Track service for the Hong Kong International Airport for arrival and departure?

Yes. The Fast Track for arrival and departure is available as two separate services. Depending on whether you arrive in Hong Kong or depart from HKG airport, you need to book the appropriate Fast Track airport service.

Where can I meet my Fast Track agent at the Chek ap Kok Airport (HKG)?

If you have booked the arrival Fast Track airport help, your personal agent will greet you at the arrival gate at Check Lap Kok International Airport. In turn, the departure Fast Track agent will meet you at the airline check-in or any other airport location agreed before. Please do remember that you can contact your agent via WhatsApp to agree on the details of the meeting time and location.

How long will a Fast Track agent be waiting at the Hong Kong Airport (HKG)?

The Hong Kong Airport’s Fast Track is a flexible service. In practice, it means that the agent is obliged to wait for you until your flight finally arrives at the HKG airport (including any potential flight delays). All the updates regarding your flight and meeting details will be communicated to you via WhatsApp.

Do I need to print my Fast Track to use it at HKG Airport?

There is no need to carry a printed copy of the purchased Fast Track. However, do remember to save a digital copy of your Fast Track voucher and have it ready to display at the Hong Kong Airport.