Meet & Greet at Melbourne Tullamarine International Airport (MEL)

1 General information about Fast Track at the Melbourne Airport

The Melbourne Airport Fast Track is a premium service that travelers can book in order to ensure a comfortable and issues-free airport experience at MEL - the second busiest airport in Australia. Save plenty of time and avoid unnecessary stress during air travel by being assisted by a professional and personal Fast Track agent who will take care of you from the very first moment you arrive at MEL Airport. Book the Fast Track service today and enjoy expedited immigration procedures, forgetting about spending long hours standing in long lines or wandering through the Melbourne Airport and looking for the appropriate gate. Once you complete the online order, your personalized Fast Track voucher will be sent to you via email. Save it on your mobile device and be ready to show it once asked at the MEL Airport.

2 Types of MEL Fast Track

Whether you arrive at Melbourne Airport or it is the airport you depart from to reach another destination, you may book the following Fast Track options:

Arrival Fast Track

The Arrival Fast Track is a perfect option if you wish to be assisted by a dedicated agent just after arriving in Melbourne. Your agent will greet you at the arrival gate and assist you further until you meet your driver or another expecting party.

Departure Fast Track

The Departure Fast Track can be an ideal solution if you depart from Melbourne Airport and don't want to waste time spending long hours at check-in lines and looking for your departure gate. Meet your personal agent at the previously agreed meeting point and let them handle all the airport procedures.

3 How to use Fast Track at the MEL Airport

Choose one Fast Track option on this page, enter all necessary details, and pay the service fee. After covering the payment, you should receive the personalized Fast Track voucher via email. Make sure to save its copy on your mobile device (a printed version isn't necessary). After arriving at Tullamarine Airport, you will meet your dedicated Fast Track agent either at the arrival gate or any other previously agreed meeting point (if departing from Melbourne). Should you have any problems locating your agent, do note that you can contact them via WhatsApp. All the contact details will be sent to you after completing the Fast Track booking. Important : Do remember that booking the Fast Track service for Melbourne Airport is possible no later than 72 hours before the service date (at the latest). Should you need to cancel your order and request a refund, do note that it can be done only up to 72 hours before the servicethe scheduled time of your flight.

4 Requirements

There are a few basic requirements that must be met to successfully book the Melbourne Airport's Fast Track services, including:

• entering some essential details, including basic personal data, travel-related information, and contact details
• having access to valid means of online payment, active email address, and any working electronic device, e.g., smartphone, tablet, laptop, PC

Also, it is essential to possess all entry documents required to enter Australia, including a valid passport and a relevant visa (if applicable).

5 Children information

Fast Track for MEL Airport is available to any traveler, regardless of their age. Please remember that an adult traveler must accompany minor travelers. In case of any doubts, don't hesitate to contact our support team.

6 What is covered by Melbourne Airport Fast Track

Arrival Services:

• Meeting your agent at the air bridge after exiting the aircraft to be assisted through all airport formalities
• Expedited immigration clearance, luggage collection, and customs with the assistance of the meet-and-assist service agent

Departure Services:

• Meeting your agent after arriving at the airport at the agreed meeting point
• Escort from check-in through the departure gate
• Check-in assistance
• Security, immigration, and customs assistance
• Access to the Departure Lounge when awaiting the flight (included only in the gold package)