Fast Track and Assistance at Sheremetyevo Airport (SVO)

What is Fast Track at Sheremetyevo Airport?

Fast track at Sheremetyevo is a premium service that allows you to bypass long lines for airport formalities, including check-in and, for international flights, passport and customs control.

In Russian airports, fast track usually involves dedicated service lines and staff assistance to help you move quickly through the process.

ComfortPass takes it to the next level—everything is handled in a single VIP lounge. A personal agent guides you from your arrival to boarding, while a porter takes care of your luggage.

This streamlined experience eliminates the need to wait in multiple lines.

Is Fast Track Available at Sheremetyevo? How Can You Book It?

Sheremetyevo Airport does not sell a separate fast track ticket. Priority lines are typically reserved for business-class passengers and those with certain airline loyalty statuses.

For everyone else, the VIP lounge package offers an excellent alternative. Here, all formalities are completed in one comfortable location.

You can book Sheremetyevo Airport assistance online with ComfortPass, regardless of your airline or travel class, for both departures and arrivals.

Sheremetyevo Terminals: What You Need to Know

The airport consists of two terminal complexes:

• North Complex: Terminal B (domestic flights) and Terminal C (international flights)
• South Complex: Terminals D, E, and F

The two complexes are connected by an underground train. Check your terminal on your ticket, and the exact meeting point will be included in your booking confirmation.

What's Included in the Sheremetyevo Airport Assistance Service?

ComfortPass offers one Premium package for both departures and arrivals at SVO.

For Departures

• Meet-and-greet at the location specified in your booking confirmation
• Access to a VIP lounge with restaurant, meeting rooms, and private suites
• Check-in, passport, and customs control (for international flights) in one location
• Porter assistance for luggage
• Escort to boarding

For Arrivals

• Meet-and-greet at the location specified in your booking confirmation
• Passport and customs control in the VIP lounge (for international flights)
• Porter assistance with luggage
• Escort to your transportation

Cost: From $460 per person for departures and $475 per person for arrivals.

Assistance for Passengers with Special Needs

If you require mobility assistance, such as a wheelchair, medical equipment, or other support, you can indicate this when booking. This ensures the service is tailored to your needs in advance.

Who Benefits from VIP Assistance at Sheremetyevo Airport?

This service is particularly useful for:

• Business travelers who need to quickly navigate the airport from check-in to boarding
• Families with children juggling luggage and time constraints
• Elderly passengers requiring physical assistance or reduced walking distances
• First-time visitors to Moscow unfamiliar with the airport layout and procedures
• Travelers seeking privacy and convenience

How to Book Sheremetyevo Airport Assistance

1. Select either departure or arrival and specify your travel date.
2. Enter your flight details and any special requests, such as accessibility or preferred language.
3. Review your booking summary.
4. Pay securely online.
5. Receive a confirmation email with your meeting point and contact information.

We recommend booking at least 48 hours before your flight. Free cancellations are available up to 48 hours before departure.