Singapore Changi International Airport (SIN) - Fast Track services
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Departure - Available packages
Departure (1 available)
Before boarding your flight, you will need to go through several processes such as check-in, security, and boarding at the departure airport.
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ComfortPlus
Includes everything in Comfort, plus added flexibility and support. Great for families or travelers with layovers who want peace of mind.
Dedicated fast‑lane for Security.
Greeter monitors the real-time status of your flight.
Meet and greet curbside and escort from airport entrance until boarding gate.
Assistance through check-in, where applicable.
Access to fast-track immigration counter, where applicable.
Lounge access.
Dedicated one‑to‑one service.
more detailsExact package specification:- Greeting at the Departure gate
- Immigration Assistance
- Luggage Assistance(Complimentary Luggage Assistance: 3 check in bags + 1 hand carrybag)
Arrival - Available packages
Arrival (2 available)
Upon arrival at your destination airport, you will disembark the plane and proceed with immigration (for international flights) and customs (if applicable).
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ComfortPlus
Includes everything in Comfort, plus added flexibility and support. Great for families or travelers with layovers who want peace of mind.
Greeter monitors the real-time status of your flight.
Greeter will meet the passenger at the arrivals gate holding the name card.
Passenger is escorted to the fast‑track immigration counter, where available.
Luggage assistance up to two bags.
Dedicated one‑to‑one service.
more detailsExact package specification:- Greeting at the Arrival gate
- Immigration Assistance
- Luggage Assistance(Complimentary Luggage Assistance: 3 check in bags + 1 hand carrybag
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Premium
Includes all ComfortPlus services and upgrades the experience with extra convenience. Perfect for business travelers and those seeking a refined, stress-free airport journey.
Greeter monitors the real-time status of your flight.
Greeter will meet the passenger at the arrivals gate holding the name card.
Passenger is escorted to the fast‑track immigration counter, where available.
Luggage assistance up to two bags.
Dedicated one‑to‑one service.
Dedicated porter service.
Buggy car transfers, on request, where permitted and subject to availability.
more detailsExact package specification:- With a placard in hand
- your dedicated concierge will be on hand to assist you from the moment you set foot in Singapore
- Whether travelling for business or leisure
- this exclusive concierge service offers personalised guidance so you can breeze through your arrival like a VIP
- One-to-one concierge
- Pick-up from Arrival gate
- Assistance with immigration clearance
- baggage collection
- Complimentary porter service
Transit - Available packages
Transit (1 available)
Services for fast transfers in comfort between flights at the same airport.
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ComfortPlus
Includes everything in Comfort, plus added flexibility and support. Great for families or travelers with layovers who want peace of mind.
Flight monitoring will be done real‑time by the assigned Greeter.
Passenger will be met at the arrival gate of the first flight with a name card for the passenger to identify.
Greeter will assist the passenger with flight check-ins and security checks, if needed.
If you have lounge access, the agent will escort you there else you will be escorted directly to the gate for your next flight.
Personalized meet‑and‑greet at the arrival gate or curbside.
Check-in support for connecting flights.
Help in case of delays or missed connections.
Personal welcome with a name sign by an agent.
Terminal transfer between flights (if applicable).
Coordination with the airport lounge access.
Immediate support during cancellations or delays.
more detailsExact package specification:- A dedicated agent will monitor the status of your flight and punctually meet you at the arrival gate with a personalized signage You will be swiftly assisted through passport control
- luggage retrieval
- check-in for your connecting flight and security filter
- should your itinerary require you to comply with any of these procedures In case of any unforeseen issue
- such as a missed connection or a flight cancellation
- the agent will remain at your side and closely assist you with your alternative plans The agent will escort you to the lounge
- if you have access to it
- or all the way to the scheduled gate of your departure flight.
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5 days a week from 8am to 4pm (GMT+1)
Fast-Track Packages available at Singapore Changi International Airport (SIN)
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