Meet & Greet at Changi Airport (SIN)

1 General information about Fast Track at the Singapore Changi Airport

Fast Track is a service that will allow you and your travel group to have a smooth experience at the Singapore Changi Airport (SIN). It is available both for arrival and departure: our professional agent will meet you at the gate, escort you through immigration and customs, help you with luggage, and significantly reduce stress and overall hassle. To book the Fast Track services for the Changi Airport, you should provide data on the website, cover the service fees, and save the confirmation sent to your inbox onto your electronic device. You will be notified about changes in the flight schedules and can contact your agent if you have any questions. Whether traveling for business or leisure, Fast Track will ensure your passage through the Singapore Changi Airport is safe, seamless, and convenient.

2 Types of the Changi Airport Fast Track

The SIN Airport offers two types of Fast Track service: for arrival and departure. Plan your trip and decide whether you want to book one service or both.

Arrival Fast Track

Your dedicated agent will welcome you close to the air bridge upon your arrival at the Singapore Changi Airport. They will help you with passport or visa controls and provide you with personalized airport assistance. You will be escorted to the baggage and customs area like a VIP. The personnel will also get you to the driver, who will be waiting for you outside the airport and guide you to the vehicle of your choice.

Departure Fast Track

You will be met by a SIN Fast Track agent at the departure gate, who will then assist you with immigration and check-in. They will guide you to the airline lounge and, eventually, the boarding gate. You will be able to avoid long queues by using a Special Lounge Terminal Facility for privacy and luxury.

3 How to use the SIN Fast Track

To enjoy the Changi Airport Fast Track, choose and order the exact Airport Meet and Assist service you need – for arrival or departure. Enter the requested details into the boxes, complete the payment, and check the email address, as it's where the Singapore Airport Fast Track approval arrives. Download it to your electronic device and wait for the exact meeting place to be sent to you closer to your travel dates. Let the SIN Fast Track agent take care of your luggage and all the immigration and check-in procedures and guide you to the boarding gate or a vehicle. You will get personal help in a strange, foreign airport even if your flight is delayed – our staff will wait as long as needed. Fast Track services made arrival and departure at the Singapore Changi Airport fast and easy. Important : You can book Fast Track facility at the Changi Airport no later than 48 hours before the service date. If you want to get a full refund, make sure you cancel the order at least 48 hours prior to the flight.

4 Requirements

If you want to use SIN Airport Fast Track services, you must meet the requirements below:

• be ready to provide your personal, contact, and travel-related information
• have a valid ID card and a passport that remains effective for at least 6 months from the arrival date
• use a working electronic device
• have a stable internet connection
• be able to complete the online payment
• have an active email address

5 Children information

If you want the Changi Airport Fast Track service to be provided for your whole family, you need to purchase a voucher for each member of your family, including children 2+ years old. Note that underage travelers must be accompanied by a parent or guardian. SIN Fast Track enables families to have stress-free, comfortable, and relaxing travel experiences by providing full airport assistance and speedy escorting through security and immigration procedures.

6 What is covered by the Singapore Changi Airport Fast Track

Arrival Service:

• Greeting at the Arrival gate
• Assistance with immigration clearance
• Luggage Assistance (Complimentary Luggage Assistance: 3 check-in bags + 1 hand carrybag)

Departure Service:

• Greeting at the Departure gate
• Immigration Assistance
• Luggage Assistance (Complimentary Luggage Assistance: 3 check-in bags + 1 hand carrybag)